WordPress Templates, Plugins, PHP Scripts, and Graphics Digital Marketplace

Purchasing an item on Codex Marketplace is simple and straightforward:

1. Browse or Search: Use our search bar or browse categories to find the item you need
2. Review Item Details: Check the item description, screenshots, demo link, and reviews
3. Choose License: Select Regular or Extended license based on your needs
4. Add to Cart: Click "Add to Cart" or "Buy Now"
5. Checkout: Review your cart and proceed to checkout
6. Payment: Complete payment using your preferred payment method
7. Download: After successful payment, download your item from your account dashboard

Once purchased, you can download the item immediately and access it anytime from your account.

Understanding license types is important before making a purchase:

Regular License:

• Use the item in one end product (single use)
• Can be used for personal or commercial purposes
• Can modify the item to suit your needs
• Create one end product for yourself or one client
• Cannot use in multiple projects or resell

Extended License:

• Everything in Regular License, plus:
• Use in multiple end products
• Use in products for resale or distribution
• Create end products for multiple clients
• Use in Software-as-a-Service (SaaS) applications

Check the item description for specific license terms, as some items may have additional restrictions.

Becoming an author on Codex Marketplace is easy:

1. Create an Account: Sign up for a free account if you don't have one
2. Apply as Author: Navigate to the Author/Workspace section and apply
3. Complete Profile: Fill out your author profile with accurate information
4. Verify Identity: Complete identity verification (KYC) if required
5. Start Uploading: Once approved, you can start uploading your digital products

Requirements:

• You must be at least 18 years old
• You must own all rights to the items you sell
• Items must be original or properly licensed
• Items must meet our quality standards

As an author, you earn a commission on each sale. Check our Author Terms for complete details.

Yes, refunds are available under certain circumstances:

Valid Refund Reasons:

• Item is significantly different from its description
• Item does not function as described
• Item contains malicious code or viruses
• Item infringes on intellectual property rights
• Technical issues prevent downloading
• Incorrect charges

How to Request a Refund:

1. Log into your account
2. Go to your purchase history
3. Select the item you want to refund
4. Click "Request Refund"
5. Provide detailed reason and evidence

Refund Policy:

• Refund requests must be submitted within 7 days of purchase
• Refunds are evaluated on a case-by-case basis
• Approved refunds are processed within 5-10 business days
• Refunds are NOT available for change of mind or compatibility issues (if not mentioned in description)

For complete details, see our Refund Policy page.

Getting support for purchased items depends on the support period specified by the author:

Support Channels:

• Item Support: Contact the author directly through the item page
• Support Tickets: Use the support ticket system in your account
• Documentation: Check the item documentation and readme files
• Community Forums: Ask questions in our community forums

Support Period:

• Support periods vary by item and author
• Common periods: 6 months, 12 months, or lifetime
• Check the item description for specific support terms
• Extended support may be available for purchase

What Support Includes:

• Bug fixes and technical issues
• Installation help
• Compatibility questions
• Feature explanations

Note: Support does not typically include customization services or modifications beyond bug fixes.

Codex Marketplace accepts various payment methods for your convenience:

Payment Methods:

• Credit/Debit Cards: Visa, Mastercard, American Express
• PayPal: Fast and secure PayPal payments
• Bank Transfer: Direct bank transfers (for larger amounts)
• Cryptocurrency: Bitcoin and other supported cryptocurrencies
• Regional Payment Methods: Various local payment options depending on your location

Payment Security:

• All payments are processed through secure, encrypted connections
• We do not store your full payment card details
• Payment information is handled by trusted third-party processors
• Your financial data is protected with industry-standard security measures

Currency:

• Prices are displayed in your selected currency
• Multiple currencies are supported
• Exchange rates are updated regularly
• You can change your currency preference in account settings

If you have payment issues, contact our support team for assistance.

Item updates ensure you always have the latest version of your purchased items:

Update Availability:

• Updates are provided by the author
• Update availability depends on the author's support policy
• Most items include updates during the support period
• You'll be notified when updates are available

How to Get Updates:

1. Log into your account
2. Go to "My Purchases"
3. Find the item that has an update
4. Click "Download Update" or "View Updates"
5. Download the latest version

Update Types:

• Major Updates: New features, significant improvements
• Minor Updates: Bug fixes, small improvements
• Security Updates: Security patches and vulnerability fixes

Important Notes:

• Updates are free during the support period
• Always backup your current version before updating
• Check update notes for breaking changes
• Some updates may require manual installation

If you have questions about updates, contact the item author or our support team.

Managing your Codex Marketplace account is easy through your account dashboard:

Account Settings:

• Profile Information: Update your name, email, avatar, and bio
• Password: Change your password anytime for security
• Notifications: Manage email and in-app notification preferences
• Privacy Settings: Control what information is visible to others

Account Features:

• My Purchases: View and download all your purchased items
• My Sales: Track your sales if you're an author
• Wishlist/Favorites: Save items for later purchase
• Support Tickets: Manage your support requests
• Transaction History: View all your transactions and payments

Author/Workspace (if applicable):

• Upload and manage your items
• View sales statistics and earnings
• Respond to buyer inquiries
• Manage item updates

Account Security:

• Enable two-factor authentication (2FA)
• Review login history
• Manage connected devices
• Set up security questions

Need Help?

If you need assistance with your account, contact our support team or visit our Contact page.